Text Box: Workforce Readiness Academy

Text Box: Workforce Readiness Academy

Text Box: Office of Economic & Workforce Development For more Information and schedule of classes contact: Workforce Readiness Academy (323) 953-4000 ext. 2239 workforce@lacitycollege.edu

Text Box: 855 N. Vermont Ave. Los Angeles, CA 90029

Text Box: Skills Training

Text Box: Hospitality Careers  

Text Box:   CERTIFICATION Upon completion of these workshops, students will take a Knowledge Test with 30 multiple choice questions.  Upon scoring 75% or better on this test and completing 90 days of on-the-job training, students will qualify for the applicable Skills Certificate provided by the Educational Institute of the American Hotel & Lodging Association.  Students will also be awarded a Certificate of Completion by LA City College.

Text Box: Banquet Server  (Voc Ed 242CE)

Text Box: This  6 hour workshop is designed to teach students to  provide beverage service, set tables for banquets, take and serve orders, maintain buffet tables and refresh meeting rooms.

Text Box: Front-Desk Representative (Voc Ed 243CE)

Text Box: This is a 6 hour workshop that will teach students how to use effective sales techniques, conduct guest check-ins, serve guests with special needs and turn customer complaints into opportunities to build great relationships with their guests.

Text Box: Laundry Attendant (Voc Ed 244CE)

Text Box: This 6 hour workshop will teach students how to use washers & dryers, sort and iron linens, use mechanical flatwork irons and line-folding equipment, sewing & mending techniques, and how to respond to housekeeping requests.

Text Box: Public Space Cleaner (Voc Ed 245CE)

Text Box: This 6 hour workshop will provide students with the skills for preparing public spaces for cleaning, using various cleaning tools, as well as teaching different methods of cleaning.

Text Box: Kitchen Steward (Voc Ed 247CE)

Text Box: This 6 hour workshop will provide students with the skills for cleaning tools and surfaces, following a recycling program, washing dishes and silverware and cleaning and sanitizing work surfaces.  

Text Box: Maintenance Employee (Voc Ed 248CE)

Text Box: This 6 hour workshop is designed to provide students with the skills for preventative maintenance, inspections, installations, repair and servicing and troubleshooting.

Text Box: Guestroom Attendant (Voc Ed 250CE)

Text Box: This is a 6 hour workshop that will provide students with the skills for preparing guestrooms for cleaning, sanitizing rooms, replenishing supplies and organizing work areas. 

Text Box: Reservationist (Voc Ed 249CE)

Text Box: This 6 hour workshop will teach students to take reservations by phone and printed form, block rooms, process payments as well as effective telephone sales techniques.