Text Box: Workforce Readiness Academy

Text Box: Workforce Readiness Academy

Text Box: Office of Economic & Workforce Development For more Information and schedule of classes contact: Workforce Readiness Academy (323) 953-4000 ext. 2239 workforce@lacitycollege.edu

Text Box: 855 N. Vermont Ave. Los Angeles, CA 90029

Text Box: 30 Ways to Shine As a New Employee (Voc Ed 230CE)

Text Box: This  6 hours vocational education course is designed to provide new and incumbent workers an increase in their level of customer service and colleague relations.  The curriculum is modifiable for the LEP student. The topics covered but are not limited to new beginners, understanding workplace culture and dealing with change. Upon completion of this workshop, students will be awarded a Certificate of Completion by LA City College.

Text Box: Blueprint for Customer Service (Voc Ed 239CE)

Text Box: This, 18 hours, non-credit course is designed to provide students with the necessary skills used in customer service. Topics include, but are not limited to: products and services, meeting customer needs, educating customers, and providing ongoing support. The course will provide students with all the necessary tools to develop excellent customer service skills. Upon completion of this workshop, students will be awarded a Certificate of Completion by LA City College.

Text Box: Blueprint for Workplace Success (Voc Ed 001CE)

Text Box: This, 32 hours, non-credit course is designed to provide students with the necessary tools and skills in order for them to create a "blueprint" for themselves with respect to the workplace.  The topics covered include, but are not limited to, self-discovery, time management, job market realities, workplace skills (in-depth), effective communication, contacting employers, preparing for the interview, getting hired, and keeping your job. Upon completion of this workshop, students will be awarded a Certificate of Completion by LA City College.

Text Box: Job Club (Voc Ed 236CE)

Text Box: This, 32 hours,  vocational education course is designed to provide new and incumbent workers the job club required in getting to know their customer or client. The curriculum is  modifiable for the LEP students. The topics covered but are not limited  for job search planning and job market research. Upon completion of this workshop, students will be awarded a Certificate of Completion by LA City College.

Text Box: Job Readiness & Retention

Text Box: Skills Training